Frequently Asked Questions
Answers to common questions about network security, cabling, wireless, management, IP PABX, and CCTV work in Lahore — organized by topic. Can’t find what you need? Contact us directly.
Jump to a topic: General & Company · Network Security · Structured Cabling · Wireless Networks · Network Management · IP PABX & Voice · CCTV & Surveillance
General & Company
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Where is 802 Network Solution based?
We’re based in Al-Latif Center, 2nd Floor, Office #66, Main Boulevard, Gulberg III, Lahore, and we serve businesses across Lahore.
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How long has 802 Network Solution been in business?
Since 2017. We’ve delivered 50+ projects across Lahore for offices, hospitals, universities, hotels, and factory floors.
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Do you offer a free assessment or quote?
Yes. Most projects start with a free on-site or remote assessment, and we give you a firm quote after seeing what your setup actually needs.
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How fast do you respond to inquiries?
We aim to respond the same business day to calls, WhatsApp messages, and website inquiries.
Network Security
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What does a network security solution include?
Firewall implementation, access control, threat prevention, and VPN setup, using vendors like Fortinet, Sangfor, and H3C.
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Do small businesses need a dedicated firewall?
If you’re running more than a consumer router, a dedicated firewall gives you real access control and threat prevention a basic router can’t. We’ll tell you honestly if your setup doesn’t need one yet.
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Can you secure an existing network you didn’t install?
Yes. We regularly audit and secure networks that were installed by someone else.
Structured Cabling
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What is structured cabling?
A properly designed, labeled data and fiber cabling system for a building — using Molex components — instead of ad hoc wiring run alongside power lines.
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Do you cable new offices or only upgrades?
Both. We handle new office fit-outs and cabling upgrades/cleanups for existing spaces.
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How long does a structured cabling project take?
It depends on the size of the space and number of drops needed — we give a firm timeline after the site assessment.
Wireless Networks
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Why does my office Wi-Fi have dead zones?
Consumer routers aren’t designed for concrete/steel commercial buildings or multi-floor coverage. Centralized Wi-Fi (Ruckus, Ubiquiti) is built for this.
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Do you do outdoor point-to-point wireless links?
Yes, using Infinet Wireless radio links for connecting buildings or sites without running cable between them.
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Can you upgrade my existing Wi-Fi instead of replacing everything?
Often yes — we assess what you have first and tell you honestly whether it needs a full replacement or just better placement/additional access points.
Network Management
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What’s the difference between a one-time install and managed network service?
A one-time install ends when the technician leaves. A managed service continues — monitoring, updates, and support under an ongoing contract.
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Do you manage networks you didn’t originally install?
Yes, we take over management of existing networks as well as ones we’ve built.
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What switch brands do you work with?
H3C, D-Link, and TRENDnet for L2/L3 managed and unmanaged switches.
IP PABX & Voice
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What is an IP PABX?
A phone system that runs calls over your network/internet connection instead of traditional analog phone lines, usually cheaper to run and easier to manage.
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Does an IP PABX still work during an internet outage?
This depends on how it’s configured — we discuss backup power and fallback options during the design conversation rather than promising a specific guaranteed uptime.
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Can you set up an IP PABX for a hotel or front desk?
Yes — we’ve set up phone systems for hospitality environments including Ramada Hotel Lahore.
CCTV & Surveillance
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What’s the difference between IP and analog CCTV?
IP cameras send digital footage over your network with typically better resolution and remote-viewing options; analog cameras use dedicated coaxial cabling and a DVR. We’ll recommend based on your building and budget.
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Can I view CCTV footage remotely on my phone?
Yes, IP camera systems support remote viewing — set up as part of the installation.
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What camera brands do you install?
Hikvision, Dahua, and Uniview for both IP and analog systems.
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How long is footage retained?
Retention depends on the storage size and number of cameras — this gets sized during the assessment rather than promised as a fixed number upfront.
Still Have a Question?
Contact us directly and we’ll answer honestly, even if the answer is “that’s not something we do.”